Privacy Policy for Qwen Image Edit
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Introduction
Welcome to Qwen Image Edit, an advanced AI-powered image editing platform powered by the state-of-the-art 20B parameter Qwen-Image model developed by Alibaba Cloud's Tongyi Laboratory. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI image editing services, including semantic editing, bilingual text modification, and appearance enhancement features. By using Qwen Image Edit, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Account Information
- Personal Details: Name, email address, username, and profile information
- Authentication Data: Login credentials, authentication tokens, and session data
- Subscription Information: Plan details, billing preferences, account status, and usage limits
- Preferences: Language settings, editing preferences, model selections, and customization options
- Professional Information: Company details for enterprise users and API developers
2. AI Image Editing Data
- Source Images: Original images you upload for editing and enhancement
- Text Prompts: Descriptions and instructions for semantic editing operations
- Edited Images: AI-processed images created through our editing platform
- Editing History: Records of your image editing requests, modifications, and results
- Usage Patterns: Frequency, timing, types of editing operations, and feature preferences
- Model Interactions: Your choice of AI models, editing modes, and processing settings
- Bilingual Content: Chinese and English text processing data for multilingual editing
3. Technical Information
- Device Data: Device type, operating system, browser information, screen resolution, and IP address
- Usage Analytics: Platform interactions, feature usage, session duration, and user journey data
- Performance Data: API response times, processing speeds, error logs, and system performance metrics
- Integration Data: API usage statistics, webhook configurations, and third-party integrations
- Network Information: Connection quality, bandwidth usage, and geographic location data
4. Payment and Billing Information
- Billing Details: Credit card information, billing address, tax identification, and payment history
- Transaction Records: Purchase history, subscription changes, refunds, and payment status
- Tax Information: Data required for tax compliance, reporting, and international transactions
- Credit Usage: Records of credit consumption, remaining balances, and usage forecasting
- Enterprise Billing: Volume discounts, custom pricing, and corporate payment arrangements
5. Communication and Support Data
- Support Interactions: Messages, emails, chat conversations, and technical support requests
- Feedback: User reviews, ratings, feature requests, and improvement suggestions
- Marketing Communications: Newsletter subscriptions, promotional preferences, and campaign interactions
- Community Interactions: Forum posts, comments, shared content, and collaborative features
- Training Data: Anonymized feedback used for AI model improvement and optimization
How We Use Your Information
AI Image Editing Services
- Perform semantic editing operations including IP creation, object rotation, and style transfer
- Execute precise bilingual text editing while preserving original fonts and formatting
- Apply appearance modifications with pixel-level accuracy and visual consistency
- Provide intelligent content-aware editing and automated enhancement features
- Support multiple editing modes optimized for different image types and use cases
- Maintain editing history and enable version control for complex projects
Platform Operations and Management
- Authenticate users and maintain account security with multi-factor authentication
- Process payments, manage subscriptions, and handle billing operations
- Provide comprehensive customer support and technical assistance
- Monitor platform performance, prevent abuse, and ensure service quality
- Manage API access, rate limiting, and enterprise integration requirements
- Facilitate collaboration features and team management for business users
Service Enhancement and AI Development
- Analyze usage patterns to enhance AI model performance and accuracy
- Develop new editing features, semantic understanding capabilities, and user interfaces
- Conduct research to advance AI image editing technology and semantic processing
- Optimize processing speed, image quality, and resource utilization
- Contribute to open-source AI development and academic research initiatives
- Improve bilingual processing capabilities and cross-cultural content understanding
Legal Compliance and Safety
- Comply with international data protection laws and regulatory requirements
- Prevent fraud, abuse, copyright infringement, and unauthorized access
- Protect intellectual property rights and ensure content safety compliance
- Moderate edited content for harmful, inappropriate, or policy-violating material
- Report illegal content to appropriate authorities when legally required
- Maintain audit trails for enterprise compliance and legal discovery requests
Data Storage and Security
Advanced Security Measures
We implement enterprise-grade security practices to protect your data:
- End-to-End Encryption: All data encrypted in transit and at rest using AES-256 encryption
- Zero-Knowledge Architecture: Your private data is encrypted before leaving your device
- Multi-Factor Authentication: Required for account access and sensitive operations
- Regular Security Audits: Continuous penetration testing and vulnerability assessments
- SOC 2 Compliance: Enterprise-grade security controls and monitoring
- Data Isolation: Strict tenant isolation and access controls for enterprise customers
- Secure Image Processing: All editing operations performed in isolated, secure environments
Data Retention Policies
- Account Data: Retained while your account is active and for 90 days after deletion
- Editing History: Stored for up to 3 years for service improvement and user convenience
- Source Images: Retained according to your subscription plan (7 days to permanent)
- Edited Images: Stored based on your retention settings and subscription level
- Payment Records: Kept for 7 years for legal, tax, and compliance requirements
- Support Communications: Retained for 5 years for quality assurance and legal purposes
- Analytics Data: Anonymized usage data retained for research and development
Data Location and Transfer
Your data may be stored and processed in secure data centers located in:
- Primary Regions: United States, European Union, Asia-Pacific
- Backup Locations: Geographically distributed for disaster recovery
- Edge Processing: Regional processing centers for improved performance
- Compliance Zones: Data localization for specific regulatory requirements
All transfers comply with GDPR, CCPA, and other applicable data protection regulations.
Information Sharing and Disclosure
We Never Sell Your Data
We do not sell, rent, or trade your personal information to third parties for any purpose, including marketing, advertising, or data brokerage.
Limited Sharing Scenarios
We may share your information only in these specific, legally compliant circumstances:
Essential Service Providers
- Payment Processors: Stripe, PayPal, and other secure payment providers for billing
- Cloud Infrastructure: AWS, Google Cloud, and Azure for secure hosting and processing
- AI Model Providers: Alibaba Cloud for Qwen model access and processing
- Analytics Services: Anonymized usage statistics for performance monitoring
- Customer Support: Third-party tools for technical assistance and user support
- Content Delivery: CDN providers for faster image delivery and global accessibility
Legal and Regulatory Requirements
- Legal Compliance: When required by valid court orders, subpoenas, or regulatory demands
- Safety Protection: To protect our rights, property, or safety of users and the public
- Fraud Prevention: To investigate and prevent fraudulent activities and security breaches
- Tax Reporting: For compliance with international tax and financial regulations
- Law Enforcement: Cooperation with legitimate law enforcement investigations
Business Continuity
- Corporate Transactions: In the event of merger, acquisition, or asset sale, with equivalent privacy protections
- Service Continuity: Transfer to successor entities with binding privacy commitments
- Due Diligence: Limited data sharing for business evaluation with strict confidentiality agreements
Research and Development
- Anonymized Research: Aggregated, non-identifiable data for AI research and academic studies
- Model Improvement: Anonymous usage patterns to enhance editing algorithms and performance
- Open Source Contributions: De-identified best practices shared with the AI development community
Your Rights and Privacy Controls
Comprehensive Data Rights
- Access Rights: Request complete copies of your personal data in machine-readable formats
- Correction Rights: Update, modify, or correct inaccurate or incomplete information
- Deletion Rights: Request complete deletion of your account and associated data
- Portability Rights: Export your editing history, images, and account data
- Objection Rights: Object to specific types of data processing or automated decisions
- Restriction Rights: Limit how we process your data while maintaining account functionality
Granular Privacy Controls
- Editing History Management: Delete individual edits, projects, or entire editing history
- Image Retention Settings: Control how long your images are stored on our servers
- Sharing Preferences: Manage public/private settings for your edited content
- Marketing Communications: Granular control over promotional emails and notifications
- Analytics Participation: Opt-out of anonymized usage analytics and performance studies
- API Data Sharing: Control how your API usage data is processed and stored
How to Exercise Your Rights
- Account Settings: Most privacy controls are available in your account dashboard
- Privacy Center: Dedicated privacy management portal for comprehensive data control
- Email Requests: Contact privacy@qwen-imageedit.com for specific privacy requests
- Support Channels: Use in-app support for privacy-related questions and concerns
- Legal Requests: Formal privacy requests can be submitted through our legal contact
Cookies and Tracking Technologies
Types of Cookies and Tracking
- Essential Cookies: Required for platform functionality, security, and user authentication
- Performance Cookies: Analytics data to improve service quality and user experience
- Preference Cookies: Remember your settings, language, and customization choices
- Security Cookies: Fraud prevention, abuse detection, and account protection
- Marketing Cookies: Relevant advertisements and promotional content (with consent)
Cookie Management and Control
- Browser Controls: Manage cookies through your browser's privacy settings
- Cookie Consent: Granular consent management for different cookie categories
- Opt-Out Tools: Easy opt-out mechanisms for non-essential tracking
- Third-Party Cookies: Control external tracking through our privacy dashboard
- Mobile Settings: App-level privacy controls for mobile users
International Data Transfers and Compliance
Cross-Border Data Protection
We ensure secure international data transfers through:
- Adequacy Decisions: Transfers to countries with EU-equivalent data protection
- Standard Contractual Clauses: EU-approved agreements for international transfers
- Binding Corporate Rules: Internal data protection standards across global operations
- Certification Programs: Participation in recognized privacy certification schemes
- Explicit Consent: Clear consent for specific international processing requirements
Regulatory Compliance Framework
We comply with major international privacy laws:
- GDPR (General Data Protection Regulation) for EU/EEA users
- CCPA/CPRA (California Consumer Privacy Act) for California residents
- PIPEDA (Personal Information Protection Act) for Canadian users
- LGPD (Lei Geral de Proteção de Dados) for Brazilian users
- PDPA (Personal Data Protection Act) for Singapore users
- Regional Laws: Other applicable privacy regulations worldwide
Children's Privacy Protection
Age Verification and Restrictions
Qwen Image Edit is not intended for children under 13 years of age. We:
- Do not knowingly collect personal information from children under 13
- Implement age verification measures during account registration
- Require parental consent for users between 13-16 in applicable jurisdictions
- Provide enhanced privacy protections for users under 18
- Immediately delete any data discovered to be from children under 13
Parental Rights and Controls
Parents and guardians can:
- Request access to their child's account information
- Demand deletion of their child's data
- Control marketing communications to minors
- Monitor account activity through parental controls
- Contact us immediately if unauthorized child accounts are discovered
Data Breach and Incident Response
Security Incident Procedures
In the event of a data breach, we will:
- Immediate Response: Contain and assess the incident within 24 hours
- Investigation: Conduct thorough forensic analysis to determine scope and impact
- Notification: Notify affected users and regulators within legally required timeframes
- Remediation: Implement corrective measures and enhanced security controls
- Transparency: Provide clear, ongoing communication about incident resolution
- Learning: Use incidents to strengthen our security posture and prevent future breaches
User Notification Process
- High-Risk Breaches: Immediate notification via email and in-app alerts
- Regulatory Reporting: Compliance with 72-hour notification requirements
- Public Disclosure: Transparent incident reporting on our security page
- Assistance: Free identity monitoring and credit protection for affected users
- Legal Support: Cooperation with law enforcement and regulatory investigations
Changes to This Privacy Policy
Policy Update Process
We may update this Privacy Policy to reflect:
- Changes in applicable laws and regulations
- New features, services, or data processing activities
- Enhanced privacy protections and user controls
- Feedback from users and privacy advocates
- Best practice improvements in data protection
Notification and Consent
When we update this policy:
- Advance Notice: 30-day advance notice for material changes
- Clear Communication: Plain-language summaries of significant updates
- Email Notification: Direct notification to all registered users
- Website Publication: Updated policy posted prominently on our website
- Consent Mechanisms: Clear opt-in for material changes requiring new consent
Contact Information and Support
Privacy Team Contacts
For privacy-related inquiries, please contact:
Data Protection Officer
- Email: dpo@qwen-imageedit.com
- Phone: +1-XXX-XXX-XXXX
- Address: [Privacy Officer Address]
General Privacy Inquiries
- Email: privacy@qwen-imageedit.com
- Support Portal: https://qwen-imageedit.com/support
- Live Chat: Available 24/7 for privacy questions
Legal and Compliance
- Email: legal@qwen-imageedit.com
- Regulatory Requests: compliance@qwen-imageedit.com
- Address: [Legal Department Address]
Response Timeframes
- General Inquiries: Response within 5 business days
- Data Rights Requests: Fulfilled within 30 days
- Urgent Privacy Matters: Response within 24 hours
- Regulatory Inquiries: Immediate acknowledgment, full response per legal requirements
Acknowledgment and Consent
By using Qwen Image Edit, you acknowledge that you have:
- Read and understood this comprehensive Privacy Policy
- Consented to our data collection and processing practices
- Understood your rights and how to exercise them
- Agreed to the terms of service and other applicable policies
- Confirmed you meet the minimum age requirements for service use
We are committed to maintaining the highest standards of data protection and user privacy while providing cutting-edge AI image editing capabilities. Your trust is essential to our mission of democratizing advanced image editing technology.
This Privacy Policy is designed to provide complete transparency about our data practices while ensuring your privacy rights are fully protected. We are committed to being a responsible steward of your personal information and maintaining the trust you place in Qwen Image Edit.